A New Approach to Veterans' Care

By Kermit Farmer
Feb 18, 2020 • 7 min read

Brave Road and Village Creed are partnering with the UCLA/VA Veteran Family Wellness Center in Los Angeles to bring awareness to veterans' needs and increase support.

Veterans who serve our country often come home to face many stressors on their "home turf". Even those who are surrounded by loving family and friends can feel isolated and overwhelmed by the stress of returning to life at home, often combined with trauma from their time of service. Organizations like the UCLA/VA Veteran Family Wellness Center and many others are working to support veterans and their families by providing a wide range of care. 

Together with Brave Road, they are pioneering a Veterans' Initiative to bring awareness to the issues many veterans face and provide solutions to veterans and their loved ones. 

Meet Bethany 

Screen Shot 2020-02-18 at 1.04.39 PMBethany is an Army Veteran who served for over 10 years. She has recently come home to her family in Los Angeles, yet she is struggling to adapt to the routine of life back home. Her husband, children, parents, and friends have shown her great support, but she still finds life stressful and overwhelming. 

She can tell this is causing tension in her home life, but she doesn't know what to do about it. She feels like no one around her understands what she experienced over the last 10 years, and she can't seem to adjust "normally" to her life back home. 

Meet Marie 

Screen Shot 2020-02-18 at 1.04.51 PMMarie works at the UCLA/VA Veteran Family Support Center in LA to provide support for veterans just like Bethany. She is part of a dedicated team that is experienced in providing a range of wellness services, including individual, couple, and family resilience programming, events and workshops, and quality referrals to mental healthcare and other resources.

Marie knows the VA center is doing important work and improving the lives of many veterans, although she is having trouble proving this to the center's stakeholders. She hopes the center can expand its budget, reach more veterans, improve their lives, and continue growing based on these success stories. However, she needs more general support from the public and better metrics to demonstrate the center's impact on veterans in LA. 

Violence Intervention Program partners with Brave Road, a unique public benefit corporation that specializes in creating collaborations around causes. Brave Road has a joint venture partnership with Village Creed to mobilize support and improve logistics for this veterans initiative in L.A. County. 

Village Creed is an online platform that connects resources within local communities. TVC offers a central place for local organizations to post their events, resources, and needs, making it easy for individuals to find opportunities for development and service. They also provide GIS mapping of local resources, so communities can better understand their capacities.


Through the Brave Road Veterans  Initiative, the stories of veterans have been shared with the public, garnering more awareness and support. Veterans like Bethany are able to see what services and support are available in her community through the Village Creed platform. Marie and her teammates can recommend unique Paths for veterans like Bethany on the platform.   

Veterans Path

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These Paths provide a guide for veterans to seek support and achieve their goals. For example, Marie can recommend that Bethany attend two hours of educational workshops, 40 hours of family counseling, and more. 

Screen Shot 2020-02-18 at 1.34.46 PMWhen Bethany and other veterans find events and services on the platform, all of the hours they spend in those programs are recorded on Village Creed's platform. They are then compiled on an electronic Community Engagement Transcript. Bethany can use this transcript to showcase her efforts on developing herself and her skills. 

On the other hand, all of the hours veterans participate in the Veteran Family Wellness Center's programs are recorded for Marie to see. All volunteer hours at the center are recorded as well. Marie now has tangible evidence of the lives the center has touched. She can now use this data to find more funding and develop the center, bringing more help to veterans in need.